Retention Starts at Home: Supporting the Caregiver Workforce

Session Description:

This session explores how workplace policies, practices, and cultural expectations impact the retention of employees with caregiving responsibilities. Grounded in the understanding that caregiving is a common and often unseen part of employees’ lives, the discussion will examine how organizational systems can either support or unintentionally challenge caregivers.

Panelists will share insights on recognizing where gaps exist – from scheduling and flexibility to benefits and career progression – and how these gaps can influence engagement, belonging, and long-term retention. The conversation will emphasize practical, human-centered approaches that move beyond accommodation toward intentional design.

Participants will reflect on real-world scenarios, consider the evolving needs of today’s workforce, and walk away with strategies to better support caregivers while strengthening organizational culture and resilience.

Moderator:

• Dr. Leon John Jr., Vice President of Mission Integration and Strategy, Cedar Crest College

Panelists:

• Megan Briggs, Vice President of Community Investments, Lehigh Valley Community Foundation
• Andrea Heberlein, Executive Director, Pennsylvania Early Learning Investment Commission
• Lisa Mussleman, Executive Director, The ARC of Lehigh and Northampton Counties

Event Sponsor

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